IDCSmart City MaturityScape

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How “smart” is your city?

Find out how your mature your municipality is, as compared to other cities, in key Smart City best practices areas. Take our Smart City assessment and get a report that provides essential guidance on how to get to where you want to be

IDC Smart City MaturityScape
  • Begin to assess its Smart City current competency
    and maturity
  • Uncover maturity gaps among departments, business
    units, or between functional and IT groups
  • Prioritize technology, partnership, staffing, and other
    related investment decisions
  • Define short- and long-term goals and plan
    for improvements

The growing focus on Smart City solutions as a basis for competitive advantage and sustainable economic development is both an opportunity and a challenge for most local governments. The promise of transformational business processes that position cities to provide improved citizen services and meet rising citizen expectations has pushed technology innovation to the top of the CIO agenda. In this environment, emerging technologies like Big Data and analytics, cloud, social networking, the Internet of Things, GIS and visualization tools, and mobility unlock citizen and employee access to information that forms the basis of the Smart City. Cities are complex ecosystems. Navigating transformative change, as required by Smart Cities, is a long-term and complex process. Cities need to be able to assess their current situation and determine critical capabilities needed to enable a Smart City.

To help cities address these issues, IDC Government Insights has created a Smart Cities maturity model defining the key technology- and non-technology-related areas for assessment. By identifying the high-level critical measures, attributes, necessary actions, and resulting impact in each stage, city leaders can begin to set a road map for their Smart City progress, benchmark themselves against peers, and understand the investment and factors that enable progress on a path to maturity. Additionally, city leaders will be able to use the Smart City Maturity Model as a tool to develop a common language, improve intra- and intergroup collaboration in defining and executing a Smart City strategy, and promote and encourage the use of Smart City solutions.